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RETURNSAll returns must be agreed with us. Any item mis-represented, faulty, damaged, or with missing parts must be returned in the condition received within 7 days. We will either replace or refund accordingly, to include return postage. Please ensure, when returning items, that they are securely packed using a box, or strong card and bubble wrap, rather than brown paper or jiffy bags (padded envelopes).
All second hand kits that are not sealed are individually checked to ensure that they are complete prior to listing on the site.
PRIVACYPlease refer to our Privacy Statement.
PRICES & PAYMENTAll prices are subject to change at any time.
Payment must be made prior to any goods being shipped. UK cheque payments will take approximately 5-7 working days to clear into our account. Credit/Debit card online payments are processed through Paypal's secure server.
**IMPORTANT** When payment by Paypal is completed, you must return to the site to complete checkout and confirm the order, otherwise order details may be lost.
As well as online payments, other accepted methods of payment are cheques in Pounds Sterling drawn on a UK bank or UK postal orders. We accept overseas money orders if payable in Sterling but we do not accept Western Union payments. Please make cheques or postal orders payable to ATP Promotions Ltd.
POSTAGE COSTS & DELIVERYFor UK orders of under £50.00, there is a flat postage fee of £3.50. (If you only wish to order a single item, please e-mail us to obtain a postage quotation) For UK orders of £50.00 and above, postage is free. Overseas orders will be subject to acceptance of our postage quotation. Upon acceptance of the quotation, payment will be taken and the order will be shipped. All UK orders will be dispatched using Royal Mail, or a 1-3 day courier, which will be at our discretion. Overseas orders will normally be shipped by airmail. The customer will be advised accordingly. As we are a mail order only company, customers who wish to collect their order must do so strictly by prior appointment only.
International customers may be required to pay a customs charge on their items. Unfortunately this is out of our control. We always declare the correct value of the goods and send as merchandise, not gifts.
Most European orders should be delivered within 10 days of dispatch, or 14 days worldwide.
ABOUT USATP Promotions
71 Samuel White Road
Hanham
Bristol
BS15 3LX
UK
Tel: +44 (0)117 9600794.
e-mail: sales@atpkits.co.uk
We are a small family company established in 1993. Following a successful summer promotion in 2006 with Humbrol/Airfix, manufacturing and supplying the Airfix Spitfire Collectors Tin, we decided to add another arm to the company and deal in the source and supply of plastic model kits. As a returning modeller and avid Airfix collector, our Managing Director took the decision to open an e-commerce web site. We did this only after careful thought, and some sound advice from several model kit manufacturers and suppliers.
We will continue to increase our range of products in line with customer wishes. Please e-mail to let us know if there is anything you would like us to add to the site.
Our aim is to supply quality products at competitive prices, with quick secure delivery, and to take pride in our customer service. |
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